Hi,
I have 2 laptops, HP Pavilion, not exactly the same model but quite similar. In both laptops I have issues login in. Every time the screen locks…
In one laptop specially when it is connected to a second screen using HDMI, I have to log in twice. The first time automatically locks the system again and I have to write the password again to login.
In the other laptop every time it locks, when I log in again, it closes all my windows and apps.
Looking for a solution looks like it could be a graphic driver problem. I updated the system but I may need to update the graphic drivers manually to the last propetary version. In both laptops I have Intel iRISxe graphics.
How can I update the drivers and would it be any incompatibility with the system?
Your description sounds like it could indeed be related to graphics drivers, especially given the issues on login and the connection with an external HDMI display. Here’s a step-by-step guide to update the Intel graphics drivers on your Ubuntu/Zorin OS systems:
Restart Your Computer:
Once the update is completed, you should restart your system to ensure the new drivers are loaded.
Check the Installed Driver Version:
You can verify the driver version with the following:
glxinfo | grep "OpenGL version"
Potential Incompatibilities:
Keep in mind that while updating drivers can solve many issues, there’s always a chance it could introduce new ones.
The PPA mentioned above is generally stable and well-maintained. However, if you do encounter issues after updating, you might consider rolling back the drivers or using a different PPA.
Rolling Back the Update:
If you experience problems after updating, you can revert to the default drivers provided by Ubuntu/Zorin OS:
sudo ppa-purge ppa:oibaf/graphics-drivers
Additional Tips:
Ensure your OS is fully updated with the latest patches: sudo apt update && sudo apt upgrade
If you continue to experience issues after updating the graphics drivers, consider checking for firmware updates for your laptop model from the HP website. Firmware updates can sometimes address hardware-specific issues.
After following these steps, test to see if the login issues have been resolved. If not, further troubleshooting may be needed. But starting with the graphics drivers is a sensible first step.
Hi,
Thank you for your help. I added the repository but it didn’t install any official driver from intel. Just the “apt upgrade” didn’t install anything. I checked if now it would appear new hardware drivers in the “software and updates” section but no.
I am still using the same drivers as before:
‘’’
Pavilion:~$ glxinfo | grep “OpenGL version”
OpenGL version string: 4.6 (Compatibility Profile) Mesa 21.2.6
‘’’
How can I show the available drivers from Intel and force to use install and use them?
It seems you are currently using Mesa, an open-source graphics driver, which also supports Intel graphics. If you wish to explore Intel’s proprietary drivers, follow these steps:
Download Intel Graphics Drivers:
Go to Intel’s official website to look for the latest iRIS Xe graphics drivers for Linux:
a. Search for “Intel iRIS Xe graphics Linux” or similar keywords.
b. Download the appropriate driver for your system.
Installation:
Typically, Intel graphics drivers for Linux come in .tar.gz format. Follow the steps mentioned in the accompanying documentation to install the driver. This often involves extracting the archive and running a script or using a package manager to install it.
Update Alternatives:
After installing the Intel drivers, you might want to configure the system to use them:
And select Mesa from the list. Then restart your X session or system.
Note: Intel often contributes directly to the Mesa drivers, so in many cases, the Mesa drivers are already up-to-date and provide good compatibility and performance. However, if you’re troubleshooting specific issues, trying out the official Intel drivers might be worthwhile.